Mitel 3300 System Administration User Guide
Mar 23, 2018 - Please note: This is a technicians guide from the MiVoice Business. During an offline upgrade, you will not be able to use the System Administration Tool until the. Offline Upgrade is the default upgrade method for 3300 R8.0 and later. This includes changes made from the System Administration Tool,. September 16, 2010 for Version 5.7. Adding a 3300 ICP media server in YourSite Explorer. Setting up administrator and user permissions. Telephone User Guides (Mitel 3300 - Most Current Software Load). Mitel 5360 User. Mitel 5320/5330/5340 IP Phone User Guide, version 5.0 Mitel 5360 IP.
. OpenPhone 27 Handset User Guide. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Tips for your comfort and safety. 7 Protect your hearing. 7 About Feature Access Codes.
8 For Users on Resilient 3300 ICP Systems. 8 SETTING UP THE CHARGER. 9 Choosing a location. 9 Inserting and removing the battery pack. 9 Connecting the charger. MAKING AND ANSWERING CALLS. 22 Answering a call.
22 Handsfree operation. 22 Using the system phonebook. 23 Using your personal phonebook. 23 Redial (external numbers). 24 Saved number redial (internal or external). 25 Speed call - personal. 25 Auto-answer.
® The Mitel OpenPhone 27 is a wireless telephone that operates with the Mitel 3300 Integrated Communications Platform (ICP). It provides convenient softkey control of the system features, as well as a variety of features that allow you to make calls quickly and easily.
OP27 phone. Then, while your phone is charging, calls to your extension will ring your Mitel IP Phone.
Note that Suite Services is a feature of the 3300 ICP. Check with your system administrator to see if this feature is enabled on your system. You can plug the optional headset into the jack on the OP27 handset and enable the auto-answer feature through the OP27 local mode menu or the 3300 system option menu. For instructions on enabling auto-answer, see Auto-answer on page 25. If during a call, you hear two beeps repeated every 20 seconds, it means that your phone is switching to a secondary 3300 ICP system. The call continues, but the keys and features on your phone stop working. The keys and most features begin working again after you hang up.
Normal operation resumes when your phone switches over to the standby or resilient system. Size: AAA Type: Ni-MH rechargeable / 1.2 V Capacity: 700 mAh Mitel does not accept any responsibility for malfunction or damage if you use other types of rechargeable or normal batteries. To insert or remove the battery pack: 1. Insert the point of a pen into the hole in the bottom of the handset cover to release the pin. OpenPhone 27 Handset User Guide Connecting the charger Connect the cable from the adapter plug into the base of the charger and then insert the adapter plug into the mains socket. Use Silent Charging if you don’t want calls to ring your OP27 phone while it is charging.
Typically, you use this feature if your Mitel IP Phone has been associated (programmed into a suite on the 3300 ICP) with your OP27 phone. Then, while your phone is charging, calls to your extension will now only ring on your Mitel IP Phone. OpenPhone 27 Handset User Guide If Silent Charging is active while the handset is in the charger, “Silent Charging” will appear in display and the handset is disengaged from the system. When you remove the handset from the charger, it is automatically engaged with the system and you can make and receive calls again. OpenPhone 27 Handset User Guide Getting started Powering the OP27 Phone On / Off To power on:. Press while in the standby (Off) mode.
To power off:. While in idle mode, press About the Display Indicators The OP27 phone provides visual indicators for the following features and functions: Icon Description Handset is operating in Resilient mode. About the menus You can activate and deactivate OP27 features from the menus: System menu features Long press to access the following system menu features. Use the softkeys to select the desired action. To exit the system menu, long press the.
OpenPhone 27 Handset User Guide Melody – choose from 30 melodies Type – select type of notification: full melody, single bar, or chirp Device – select buzzer or vibrator Volume – set ringer volume. System Subscription – (system administrator use only) IPEI –. Customizing your phone Changing the language To set the language of the handset display, you must change the language of the local menu prompts and the system-generated messages. The local menu prompts are available in English, Dutch, German, Italian, French and Spanish. The default is English.
To change the language of the local menu: 1. OpenPhone 27 Handset User Guide 1.
Short press 2. Press to select Local Mode. Press to select Ringer Settings.
Set the following parameters: Melody – choose from 30 melodies Type – select type of notification: full melody, single bar, or chirp Device –. Adjusting the contrast To adjust the contrast: 1.
Short press 2. Press to select Local Mode. Press to select Telephone Option. Press to select Contrast.
Press to select the desired contrast. There are seven levels. 1 is lightest, 7 is darkest.
OpenPhone 27 Handset User Guide Using handset features Setting the optional features To enable or disable the optional features: 1. Short press 2. Press to select Local Mode. Press to select Telephone Option.
Setting an alarm You can set an alarm to remind yourself of important meetings or appointments: To set an alarm: 1. Short press 2. Press to select Local Mode. Press to select Telephone Option. OpenPhone 27 Handset User Guide Using the SOS key You can program an emergency number against the SOS key on your handset.
To program an SOS number: 1. Short press 2. Press to select Local Mode.
System Administration Pdf
Press to select Telephone Option. Making and answering calls To make a call: 1. Dial the number.
To pre-dial the number: 1. Dial the number (press the softkey to delete errors in the number). To use the redial feature: 1. Short press of the 2. OpenPhone 27 Handset User Guide Using the system phonebook You can access any number from the system phonebook by entering a name in the handset display. For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display.
Enter the name:. For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the letter C is required, press digit 2 three times. Use the softkeys to correct errors. OpenPhone 27 Handset User Guide 2.
Press to select Redial. Press to select the last number dialed.
Saved number redial (internal or external) To save the last number that dialed: 1. Dial the Save Last Number feature access code. To redial a saved number: 1. To answer a call when you hear ringback:.
Communicate by using the speaker and the microphone. To terminate a call:. Press.
If the headset has an on/off-hook switch wired into the headset cord, then release the switch. To enable or disable headset auto-answer:. OpenPhone 27 Handset User Guide Call handling Hold To place a call on Hold: 1. Short press the key. Press to select Hold. To retrieve a call from Hold: 1. Short press the key.
Press to select Hold. Conference To form a conference when a two-party call is already in place, or to add another party to an existing conference: 1. Dial the number of the next party. Wait for an answer. Press To leave a conference:.
It is common practice to set call forwarding to a voice mail system that is internal to the 3300 system (ask your system administrator for details regarding the voice mail system). You can also program Call Forwarding using the 3300 ICP Desktop Tool.
To forward calls from a remote station to your current location (Call Forward – Remote): 1. Long press the key. Press No until “Call Forwarding?” appears. Press Next until “I Am Here” appears. OpenPhone 27 Handset User Guide To force an incoming call to be forwarded (Call Forward – Forced):.
Press Forward. Pressing the forward key on an incoming call will redirect the call according to your Call Forward NA settings. To override Call Forward and ring an extension (Call Forward –. Messaging - Callback To leave a message waiting indication on a phone when you hear busy or ringback tone: 1. Short press of the key. Press to select Message.
To respond to a message waiting condition on your telephone: 'MESSAGES'. OpenPhone 27 Handset User Guide To set or change a password: You can program a password to prevent access to your callback messages. If you set a password, you will need to enter it in order to check your messages from another phone. To set or change a password: 1. Using advanced features Account codes To use Forced Account Codes: 1.
Dial the Account Code digits. Do one of the following: 4. To submit the Account Code, press #. To cancel, press ∗.
To enter an Account Code during a call: 1. OpenPhone 27 Handset User Guide Camp-on To Camp-on to a busy station:. Press Wait. To retrieve a call when you hear Camp-on tone:. Press Trade.
Do Not Disturb To activate or deactivate Do Not Disturb: 1. Long press the key. To view, change, and/or cancel a pending reminder: 1. Long press the key.
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Press No until Timed Reminder? Do one of the following:. To change the reminder, press Change, enter the new time, and press Save. OpenPhone 27 Handset User Guide Trunk flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press the key.
The CE marking affixed to this product indicates conformance to the R&TTE Directive 99/05/EC (Radio and Telecommunications Terminal Equipment Directive). For a copy of the complete Manufacturers Declaration of Conformity, please contact the Regulatory Approvals Manager at the address below: Mitel Networks Ltd. Mitel Business Park Portskewett, Monmouthshire NP26 5YR. OpenPhone 27 Handset User Guide Index 230 Vac, 9 Accidental dialling, 7 Account codes, 34 Adapter, for charger, 10 Advanced features, 34 Alarm Set, 6 Approvals, 38 Attendant, 34 Auto Answer, 6 Auto Key Lock, 6 Batteries charging, 11 discharging, 11 disposal, 11 replacing, 9 Battery. OpenPhone 27 Handset User Guide Long press function, 6 Magnetic fields, 9 Mains socket, 10 Medical emergencies, 7 Meet me answer, 36 Melodies, 6 Menu Call handling mode, 14 local mode, 14 Local Settings, 14 system features, 14 Menu and Softkeys, 6 Menu Lock, 6 Messaging, 32 Multiple Ringer Settings, 6. ®,™ Trademark of Mitel Networks Corporation © Copyright 2005, Mitel Networks Corporation All rights reserved.
When your Mitel MiVoice Business (formerly Mitel 3300) phone system was originally installed these steps should have/ would have been done. As the Mitel MVB (MiVoice Business) is a smart telephone system, time changes should apply automatically. However, should this not be the case and you need to change the time - we have the solution. There are two ways to setup, change or update the time on your Mitel MiVoice Business/ Mitel 3300 telephone system; both of which will require specific admin permissions on your Mitel MiVoice Business application. The two methods are:. Via the Group Administration Tool.
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Via an NTP (Network Time Protocol) Server. (This is the preferred method.) Setting the Time via the System Admin Tool To set the time via the System Admin Tool, login to your PBX and select the ‘Group Administration Tool’ button. The first screen that option available is for changing the date and time on your PBX. Select it and you will be presented with the date and time management screen. Modify your settings to match the current date and time.
Once the time is set, the telephones will update their time displays automatically. Please note: It is not uncommon for telephones to be “slightly off” on the time displayed. If your system is programmed to use an NTP server (Network Time Protocol Server) you will be told that you cannot change time if NTP Synchronization is enabled. If this is the case then you will need to follow option 2 below. Setting the Time via a NTP Server Starting with version MCD 4.0 you have the ability to program your Mitel 3300 to use an NTP server. NTP stands for Network Time Protocol. This is a special protocol to synchronise time among servers.
Your company may have a NTP server of it’s own or you may use one of the publicly available NTP servers. Generally this is T2K's preferred method as its automatic, and should be set up by us as part of “on-boarding” unless customer does not want this feature. This will typically be set up by someone with a high level of System Admin privileges. Recommended NTP Server Pool for the UK: 0.uk.pool.ntp.org 1.uk.pool.ntp.org 2.uk.pool.ntp.org 3.uk.pool.ntp.org If you're experiencing issues setting up, updating or changing the time on your Mitel MiVoice Business/ 3300 telephone system, contact us today on 0808 202 3200 or send us a quick message on our livechat (bottom right of your screen, 8.30am - 5pm) explaining the issue you're experiencing. Our engineers will be more than happy to assist you.